Food Shopping Bag

We all need a little bit of help at times, so please do feel free to use this service. To enable us to put the bags together, we need some information about your household. Please could you fill in the sections of the form and we will contact you about collection. Collection will be on a Friday afternoon between 1:30pm and 4:00pm.


To access the Food Shopping Bag system, please click here.

National Careers Service – Employment Cafe

To enhance your employment status, the National Careers Service are provided access to the Employment Cafe. To find out more, click here.

South Birmingham Community Food Hub

South Birmingham Community Food Hub are kindly helping families in need of food. Should you need to call upon them for help, please contact Natalie on 07514131667.

Citizens Advice Bureau

Citizens Advice Bureau give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem. Their network of charities offers confidential advice online, over the phone, and in person, for free.

If you can’t pay your bills because of coronavirus, click here for advice.

To check what benefits you can get due to coronavirus, click here for advice.

If you can’t afford to top up your prepayment meter, click here for advice.


Shelter helps millions of people every year struggling with bad housing or homelessness through their advice, support and legal services. If you have nowhere to live, may be homeless soon or are/could be at risk of harm, call their helpline on 0808 800 4444. They are open between 08:00 – 18:00 on weekdays and 08:00 – 17:00 on weekends.

For further information about Shelter, please click here.

Birmingham Settlement

Due to Coronavirus we have reluctantly taken the decision to temporarily close our offices for face-to-face advice. However, we continue to provide free advice by phone and email. For more information, please click here.

B31 Voices

Adult Skills for Work

Could a FREE or part-funded training course help you progress your career and improve your income?

Are you an employer with staff needing to learn new skills to support your
business growth?

Are you unemployed and looking for training to prepare you for your
next job?

Adult Skills for Work can help. Please click here for more information.